Satellite Media Ltd. recognises the importance of protecting an individual’s privacy. Satellite Media Ltd. will take all reasonable steps to ensure that an individual’s personal information is protected from misuse or unauthorized disclosure. The Information Privacy Principles contained in the Privacy Act 1993 apply.
Types of Information Collected and Held
Satellite Media Ltd may collect and hold the following types of information about individuals:
* name, physical address and contact details (including email address);
* date of birth;
* bank account and/or credit card details;
* service usage records, billing statements and communications between any individual and Satellite Media Ltd.
How Information is Collected
Satellite Media Ltd. collects information about an individual in a number of ways, including:
* directly from the individual;
* from an individual’s representative or a third party, for example from third parties who give gift subscriptions;
* from service providers who assist us with billing for products and services; and
In the event that Satellite Media Ltd. is unable to collect any of the personal information requested, Satellite Media Ltd may be unable to provide the products, services or information requested by the customer or an individual.
Use of Information
Satellite Media Ltd. uses personal information for the ordinary operation of its business, including:
* to identify an individual;
* to assist customers to use Satellite Media Ltd’s site, products and services;
* to enable the request of, payment for and delivery of products and services, such as newsletters and subscriptions to magazines;
* to conduct appropriate checks regarding the provision of the products and services to a customer;
* to enable customers to enter competitions, promotions and events;
* to enable customers to communicate with Satellite Media Ltd.;
* for researching and developing Satellite Media Ltd’s website, products and services, including an understanding of a customer’s needs, for the purposes of enhancing or improving Satellite Media Ltd’s website, products and services; and
Satellite Media Ltd. may disclose personal information about an individual to the following third parties:
* distributors, outsource service providers and other entities that assist Satellite Media Ltd. to provide products and services as requested;
* persons and organizations involved in the ordinary operation of Satellite Media Ltd’s website and business, including professional advisors, such as accountants, auditors and lawyers;
* persons and organizations involved in providing billing services;
and as required by law or expressly permitted under any separate agreement between Satellite Media Ltd. and any customer or individual.
Satellite Media Ltd. will not use or disclose any information about an individual for purposes other than those listed above without first obtaining the individual’s consent, other than where the use or disclosure is permitted by law.
Access to information
An individual may request access, changes and updates to any personal information Satellite Media Ltd. holds about that individual at any time. Where any individual wishes to access, change or update their personal information or has any complaints regarding Satellite Media Ltd.’s treatment of the individual’s personal information, they should email Satellite Media Ltd. providing their name and details of their request or complaint.
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